HomeWho we help

Your business should work for you.
Right now, you’re working for it.

You built something real: customers, revenue, a team. But every quote, call and decision still goes through you. We help founder-led businesses turning over $1M to $20M put the systems and people in place, so the business keeps moving when you step away.

Book your 20-minute growth audit See who we're not for

Revenue: $1M–$20M
Led by: The founder
Growth: Stalled
Markets: AU, NZ, UK, US, CA

The pattern we see

You've already bought the parts.

Marketing, software and staff. None of it was wrong. It just never got connected to anything, so each piece is working at a fraction of what you paid for.

CRM & Automation that logs, follows up and reports on its own
AI Voice Agents that answer every call, day or night
Website & Funnels that capture and convert enquiries
Remote Professionals who take the work off your desk

How the four pillars connect

In your words

What owners tell us on the first call.

Different industries, the same five sentences. They're all operational, and they all trace back to a business that runs on people remembering instead of systems.

Who we help

“Everything still runs through me.”

Nothing important moves without you, including the things that shouldn't need you.

Fixed by Remote Professionals

“I can't find or keep good staff.”

Local hiring is slow and expensive, and good people leave before they're fully useful.

Fixed by Remote Professionals

“Leads come in and nobody follows them up properly.”

What happens after an enquiry depends entirely on who picks it up, and when.

Fixed by CRM & Automation

“Too many tools, manual processes, double handling.”

Subscriptions that overlap and don't talk to each other, so the team re-keys the same data.

Fixed by CRM & Automation

“I'm not sure what AI actually means for my business.”

Plenty of noise, no clear answer on what it would do on a Tuesday afternoon in your business.

Fixed by AI Voice Agents and custom AI builds

The eight symptoms

If four of these are true, we're probably a fit.

These come up on nearly every growth audit. They look like separate problems, and they're all downstream of the same root cause.

Inconsistent lead flow

Good months and dead months, with no way to predict which is coming.

Poor conversion

Plenty of enquiries. Not enough of them turn into quoted, won work.

Manual processes

Work that a system should handle is being done by hand, every day.

Too many tools

Subscriptions that overlap, and none of them talking to each other.

Founder bottleneck

Every decision, approval and difficult call lands back on your desk.

Stretched staff

Good people spending their week on work that's below their pay grade.

Guesswork marketing

Spend going out, with no clear line between any of it and revenue coming in.

No customer journey

No set path from first enquiry to signed job, so every lead gets a different experience.

Sectors where we know the work, not just the software.

Our COO, Karen Thierry, spent more than 20 years across construction, finance, FMCG and medical operations. That's why we describe your job, not a generic funnel.

Construction

Builders and construction groups

Builders, civil contractors and construction groups where quotes take too long, variations get missed and document control lives in someone's head.

Estimating support so quotes go out in days, not weeks
Document control, RFIs and variations kept in order
Every enquiry tracked from first call to contract

Result: a construction group recovered about $48,000 a month in jobs it had been losing.

Case study: SG Construction

Trades

Electrical, plumbing, HVAC and more

Electrical, plumbing, HVAC, landscaping and specialist trades where the phone rings while everyone's on the tools and the after-hours call goes to a competitor.

AI voice agents answering every call, including after hours
Automatic text-back on missed calls, straight away
Scheduling and quote follow-up handled for you

Property

Property and real estate

Agencies, developers and property groups with long decision cycles, where the deal is won by whoever is still in contact at month nine.

Long-cycle nurture that keeps you present without effort
Database re-engagement across old enquiries
Landing pages and funnels per listing or project

Result: a property company freed up more than 20 hours a week for its founder.

Professional services

Accounting, legal, consulting and advisory

Accounting, legal, consulting, engineering and advisory firms where the partners are the bottleneck and admin quietly eats billable hours.

Remote professionals handling admin and client follow-up
Onboarding and intake automated end to end
Systems that let a partner step back without losing control

Logistics and distribution

Transport, warehousing and wholesale

Transport, warehousing, wholesale and building-materials suppliers running on high volume and thin margin, where a small percentage of admin waste is a large number.

Order processing and customer service handled by a dedicated remote team
Account maintenance and delivery queries off the sales team's desk
Reporting that shows where the hours and the margin actually go

Result: a logistics company cut admin overhead by 60%, saving about $4,200 a month.

Service businesses

Businesses that sell time and expertise

Established service businesses where enquiries, bookings and follow-up all depend on the same few people, and growth means hiring more of them.

Every enquiry answered, logged and followed up
Bookings and reminders that run on their own
Remote professionals for the admin behind the service

Construction case study · SG Construction A builder's whole marketing system, rebuilt and run as one. Website, content six days a week, an 11-stage pipeline and 24 months of follow-up for every lead, delivered with two remote professionals. 46.1K views in 28 days11-stage pipeline2 → 5 remote professionals Read the case study

Where our clients are

Five markets, with remote professionals in your time zone.

CRM & Automation, AI Voice Agents and Website & Funnels are delivered the same way in all five markets. Remote Professionals are matched to where you are and work your hours, in your time zone.

Market